Shipping from Mongolia

Shipping from Mongolia

We are a small brand shipping real Mongolian cashmere from Ulaanbaatar to the EU, UK, Switzerland and Norway.

What to expect

• Orders are processed within 1–2 business days after payment.
• Standard delivery is 7–14 business days from Mongolia to your door.
• You receive a tracking number by email once the parcel ships.
• Free standard shipping on orders over €199 (€9.90 under €199).

Why early orders matter

The collection is still growing. Your order helps us understand demand and refine the edit — but it is a real order: we charge, we pack, and we ship.

Returns

You can return unworn items within 14 days of delivery, in accordance with EU consumer protection laws. Details: Shipping & Returns.

Questions? Write to hello@oyucashmere.com or see the FAQ.