Shipping policy

We ship from Mongolia to selected countries in Europe. All orders are processed within 1–2 business days after payment confirmation.

Shipping destinations

European Union, United Kingdom, Switzerland, Norway.

Standard delivery time

7–14 business days from Mongolia to your door.

Shipping cost

€9.90 for orders under €199. Free standard shipping for orders over €199.

Express delivery

Available on request — contact us at hello@oyucashmere.com.

Customs and duties

For orders outside the EU, the customer is responsible for any customs duties, taxes, or import fees. All prices for EU customers include VAT where applicable.

Order tracking

Once your order is shipped, you will receive a tracking number via email.