Privacy policy
Last updated: 1 August 2026
1. Who we are
Oyu Cashmere operates the website oyucashmere.com. We are committed to protecting your personal data.
2. What data we collect
- Name, email, shipping address, billing address, phone number.
- Payment information, processed securely by Shopify Payments, Stripe or PayPal.
- Order history and preferences.
- Technical data: IP address, browser type, cookies (with your consent).
3. How we use your data
- To process and fulfil your order.
- To communicate with you about your order.
- To send marketing emails, only if you opt in.
- To improve our website and services.
4. Legal basis for processing
- Contract: processing necessary to fulfil your order.
- Consent: marketing communications and non-essential cookies.
- Legitimate interest: fraud prevention and analytics.
5. Cookies
We use cookies for essential site functionality, analytics, and marketing. You can manage your preferences via the cookie banner.
6. Your rights under GDPR
You have the right to access, correct, delete, restrict, or object to the processing of your personal data. To exercise your rights, contact us at hello@oyucashmere.com.
7. Data retention
We retain your data for as long as necessary to fulfil orders and comply with legal obligations.